Alkanay Store Limited
Thank you for visiting and shopping at Alkanay Store Limited. Following are the
terms and conditions that constitute our Shipping Policy.
*** PLEASE ALSO BE AWARE THAT BECAUSE OF THE COVID-19 SITUATION, IT CAN TAKE UP TO 7 WEEKS BEFORE YOUR ORDER IS DELIVERED. WE HAVE NO CONTROL OVER THIS. IF YOU ARE NOT PREPARED TO WAIT, PLEASE DO NOT ORDER. WE HAVE BEEN WATCHING ORDERS FROM AROUND THE GLOBE AND POSTAGE IS IMPROVING, SO IT’S ONLY GOING TO GET BETTER. WE WILL KEEP THIS SECTION UPDATED REGULARLY. August 23, 2021***
Shipment processing time:
- All orders are processed within 3-5 business days and shipping may take another additional 1-2
weeks. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
- Our Standard/Regular Delivery: 2-3 business days it may vary from product to product sometimes it takes more than 3 weeks.
- Shipping rates & delivery estimates
- Shipping charges for your order will be calculated and displayed at checkout
- The shipping time depends on your location, but can be estimated as follows:
- New Zealand: 3-5 business days
- Europe: 15–20 business days
- Australia: 7–10 business days
- UK: 15-20 business days
*Shipping times vary based on the ship method you select at
We are not responsible for the items you have placed in the mail. We will not cover you for loss by currier company. That is where your tracking number comes in. If your items get lost in the mail, you will need to lodge a formal investigation with currier company, for them to cover you for the loss/damages of your items. If you chose not to ship your items tracked or signed for, and your items become lost, you will not be reimbursed for your loss/damages. store will not pay to cover cost of postage and/or lost items in the mail. Currier company will be your main contact for loss/damages which have occurred under their services.
You will receive a Shipment Confirmation email once your order has shipped. Please allow 1-3 business days to receive a code.
Customs, Duties and Taxes
Alkanay Store Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Alkanay Store Limited